02-21-2024 09:31 AM - last edited on 02-22-2024 11:47 AM by Kristoff
I cannot refill the ink tank on my G7020 printer. The problem is occurring with all 4 in tanks.
The ink bottles will not empty out into the ink tank. I bought new ink bottles, and they did the same thing.
02-21-2024 09:32 AM
Thanks for joining the conversation, dailykd!
So that the Community can help you better, please let us know what happens when you try to refill the ink tanks. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
02-22-2024 11:44 AM
The ink bottles will not empty out into the ink tank. I bought new ink bottles, and they did the same thing.
03-01-2024 09:08 AM
Hi,
If you are using the steps HERE and the ink still does fill, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well
10-02-2024 09:03 AM
I am unable to refill the yellow ink into tank with my Pixma G7020. I have tried your suggested solution steps
10-08-2024 02:12 PM
Hi hillman7,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
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Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
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