PIXMA G7020 Unable to refill ink tanks

[dailykd]

I cannot refill the ink tank on my G7020 printer. The problem is occurring with all 4 in tanks.

The ink bottles will not empty out into the ink tank. I bought new ink bottles, and they did the same thing.

[Danny]

Thanks for joining the conversation, dailykd!

So that the Community can help you better, please let us know what happens when you try to refill the ink tanks. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[dailykd]

The ink bottles will not empty out into the ink tank. I bought new ink bottles, and they did the same thing.

[ArthurJ]

Hi,

If you are using the steps HERE and the ink still does fill, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

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