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PIXMA G6020 - Uneven Printing & Paper Abrasion Function


I have two problems.  I've had the printer for several years and I print a lot, and have put black ink in, but I finally needed to put in colored ink.  Well, the printer still prints like it needs ink, but the wells are full.  And I can't find my book.  I know I have it, but I've rearranged things.  Ok, problem two.  This has been going on for a while now.  Every time I print something I receive this message:  The paper abrasion function is enabled on the (Custom Settings) of IJ Printer Assistant Tool.  How do I get rid of this?  I really just need the printer to print right again, I can deal with the other thing.  Help me please!!!