PIXMA G2260 stopped printing black after flood cleaning

[Pix922]

My printer had stopped printing color. After several cleaning and deep cleaning attempts, I then performed the flood cleaning and it restored my color printing - but now it won't print black. Is another flood cleaning advised as I have tried several cleaning and deep cleaning attempts.  

[ArthurJ]

Hi,

You can try one more ink flush but if that does not resolve the problem, your printer would require service. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

[Pix922 · Accepted solution]

I did another flood cleaning but it stopped and message was maintenance cartridge error -  I ordered one and replaced it,  did another flood and that did resolve my problem. Thx