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PIMXA MX922 malfunctioning!!!


Good Morning,

I have been using my MX922 for almost 5 years and now I am having issues with it. I was trying to print some information on 3 x 5 index cards but every time I was trying to print, the cards jam up in the rollers, so I gave up.

All of a sudden, my printer cannot print a second page after printing the first page or even print double-sided without a paper jam error showing up on my printer screen. I tried everything from updating the drivers to reinstalling the printer and software but nothing worked. I even check inside the printer, front and back, and no paper in the rollers.

Is there any way to fix this?


Thank You


Terence Chauvet



Since you say you are having problems with paper feed maybe the rollers need to be cleaned.

There should be a setting for that in the printer driver. Here is what the driver for my printer looks like for a Windows computer. Not the same printer as yours, but the drivers are generally similar.

Screenshot 2022-05-16 054043.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I did the roller cleaning and some pages came through fine. But when I print out something, it prints the first page and then the rollers roll and then the paper jam error comes up!! SMH!!!

I don't know what's going on!