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New MacBook Air not printing on PIXMA MG5320

KristinJones
Apprentice

I recently purchased a MacBook Air and I can connect to the printer but when I try to print, it gets stuck processing and never prints.  The printer is probably 12 years old.  Any way to fix this issue, or do I just need to upgrade my printer?

2 REPLIES 2

Danny
Moderator
Moderator

Hi, KristinJones!

So that the Community can help you better, we need to know exactly which version of macOS is running on your MacBook Air. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

It’s new, so Monterey 12.0.  The print job goes through but then the printer just says processing and it never ends up printing. I’ve finally canceled the job after 20-30 mins of it still processing.

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