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Need help with my Canon MG3100 Printer


When I go to print my resume, some of the lines have words that  are double or unreadable. I have done all of the maintenance tasks...nozzle cleaning..etc. When I go to print directly from the printer itself, doing a nozzle check, the BK(blackand white) bar has breaks in it. Can someone help me with this? Thank you very much in advance.


I am using Windows 7 on my laptop.


Rising Star

Hi lyoung_123!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).