03-05-2022 10:54 PM
BRAND NEW purchased today and during set up it WILL NOT accept the colored cartridge no matter what I do. I have reset the printer over a dozen times and this is the only printer my store had -_-
03-05-2022 10:56 PM
adding because I'm dumb and some how forgot....
no matter what I do that online tells me to do it will not accept this colored cartridge. These are the cartridges that came with the printer.
03-06-2022 11:20 AM
Any possibility that all the tape hasn't been removed from the cartridge?
03-06-2022 01:46 PM
.....yes all the ORANGE tape has been removed
03-14-2022 04:09 PM
Hi dsnyder80492,
Please contact one of Canon's Technical Support Representatives via phone or chat. This will be resolved quickly using phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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