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My G6020 prints horizontal lines and I tried everything on the maintenance and nothing resolves

Irenemunizv
Apprentice
 
3 REPLIES 3

Stephen
Moderator
Moderator

Hello!
So that the Community can help you better, we will need to know more information:
• What is the exact model printer you're using (it's usually on the top or front of the unit)?
• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

I have a canon g6020 

Hi,

Please click HERE for the steps to print a nozzle check. Once it prints, please take a picture of it and attach it to your reply. 

We look forward to hearing back from you. 

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