07-16-2016 04:41 PM
07-18-2016 11:04 AM
Hello.
Are you able to scan using our MP Navigator program on your computer? If not, what error appears when the scan fails?
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07-18-2016 01:57 PM
As an interim solution I scanned the document to a USB drive. I then reset the printer to scan to my PC ( as it had been set before) and then it worked correctly. Not sure why it lost access to my PC but all is OK now.
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