10-08-2018 04:36 PM
I was trying to connect my mx492 to my laptop via a cable, to make things somewhat easier for me, and everything was going well up until the final installation process. Now its stuck "registering the scanner driver" and I can't even cancel it or close out of it. Is there anything I can do? I disabled my computer protection programs, but that obviously didn't work. What else is there?
10-08-2018 08:08 PM - edited 10-08-2018 08:09 PM
Unplug printer and wait about 30 minutes and then plug back in
Control-Alt-Delete on a PC or Force Quit on a Mac to end the installation process
Instead of using the CD download the latest installation software from the Canon support site.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.