08-22-2016 02:44 PM
MP530 will print a gray line of text, then a black line, then a gray line, etc.,etc. Grayscale turned off. Nozzles cleaned. Reset to defaults. Drivers current. Problem persists. Printing test page prints two lines gray, one line black, two lines gray, etc., etc.
08-24-2016 11:34 AM
Hi jstar,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.