Mac OS Catalina Version 15.31

[lore132]

Is there an update for the Canon Pixma MX920? I just upgraded to the most recent Mac OS Catalina Version 10.15

[jrhoffman75]

Glad to help. 

[JosephY8s]

no drivers for the mx452 are available for download

[jrhoffman75]

I looked in the finder folder on my macOS 15 machine and did see some folders for the 450 series, so perhapds downloading the driver for the 470 series would work.

[kgebauer]

I have the PIXMA MG5420.  It no longer scans since I did the Catalina 15.31 upgrade on my MAC.  How much longer before a new driver will be released?

Thank you,

K Gebauer

[Stephen]

Hi, there!

The PIXMA MG5420 is no longer being supported as of October 2018. This means we're no longer developing drivers or software for this printer, and there will not be a Catalina driver.

If you've updated your OS to Catalina, we recommend upgrading your printer to a current version that supports modern OSes, or rolling back your OS to a version that supports your printer. 

For upgrade options, reach out to the Canon Upgrade Program at 1-866-443-8002.

[kgebauer]

Can you recommend a current model?

[Stephen]

Hi, kgebauer,

Our sales team will be able to go over all of your needs and budget with you, and they'll be able to pair you with a current model. They will also be able to go over the Canon Upgrade Program discount entitlement with you, which is not available online.

[kgebauer]

I have a PIXMA TS6320 and get a SCAN UTILITY error everytime I try to use the program.  Has or is there going to be a driver update for my printer/scanner anytime soon?  I cannot use Scan Utility without getting an error message. HELP!!

Thank you,

Kgebauer

[ArthurJ]

Hi kgebauer,

Are you using IJ Scan Utility Ver.2.3.6 that was released on 11/01/19?

We look forward to your reply.

[kgebauer]

I am now. Thanks!! It is a brand new printer from Canon so I thought it would come with the latest software update. Nope, I had to install the update for it to work.