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MY PC WON'T RECOGNIZE MY MX-922 ANYMORE

IraC_18
Apprentice

I recently switched from uverse to comcast internet & ever since my pc won't communicate with my MX 922. Anyone have any ideas what I can do?    Much appreciated, IraC_18

3 REPLIES 3

Jason
Whiz

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Terrykato
Apprentice

If you changed modem/wireless router units you will have to set up the password to the printer (or use the WPS button to connect the WIFI between the two).

jrhoffman75
Legend
Legend

http://www.canon.ca/support_images/KB_Images/PIXMA_MX922/Router_change_MX922_win.pdf

 

 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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