09-29-2023
07:04 PM
- last edited on
09-30-2023
12:25 PM
by
SamanthaW
10-25-2023 01:08 PM
Apple has deprecated one or more of the APIs used by Canon's software as of MacOS V14. It seems that Canon is across the board discontinuing support for MacOS as their camera software has also been affected. Good thing I still have a Windows machine in addition to the Mac. 2 choices, buy an Epson scanner or dump the Mac.
01-18-2024 05:12 PM - edited 01-18-2024 05:13 PM
This is unsat. My MX-922 is the best printer I've ever owned, and I've owned a lot. The machine wasn't retired all that long ago. Please don't force me to a different printer.
01-18-2024 05:20 PM
Canon posted updated drivers recently. They fix the Sonoma problem.
Aside: we should stop defending Apple when they change their APIs, expecting everyone else to conform. This is an Apple defect.
01-18-2024 05:41 PM
Appreciate knowing that. I can’t find the updated drivers on the Canon website. Any info on where to look would be greatly appreciated! TIA!
01-18-2024 07:55 PM
Don't blame Canon for Apple's mistake.
01-18-2024 07:56 PM
02-26-2024 06:27 PM
I just today (Feb 26, 2024) called the upgrade number you gave and was told the MX922 still shows as “fully supported.”
Our MX922 has had severe issues since Sonoma 14.3.1 on *some* document types, including PDFs, which print fine when I take my laptop to my office to print on a newer MegaTank model. An example of the issue is printing from the Mac Calendar app, text and the hairlines between days are missing (or maybe, white).
Can you clear up the difference between what you posted above and what I was just told?
02-26-2024 09:42 PM
Bill, thanks, but that didn't help. I've downloaded everything I can find that is relevant to scanning, and still can't get the scanner to show up. Still looking for a solution to this.
02-27-2024 10:32 PM
This seems a likely enough technical explanation but it is directly at odds with what the guy on the upgrade line looked up and replied to me. Can you give a little more detail? If Canon *wants* to support this model, and other models work, it doesn't seem like it'd be TOO hard for Canon to indeed support the device, which has a mix of features that are hard to find on newer medium-duty (medium-priced) models
02-27-2024 11:12 PM
I agree. I did just discover yesterday that the Image Capture app will get the scanner to function, but that is a workaround rather than being properly supported.
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