MX922 paper size not suitable for duplex scanning.

[a4pilot]

Cannon MX922. I can duplex scan 8.5 x 11.0 letter size paper but slightly smaller size 8.5 x 10.5 won't duplex scan. Error message "The paper size is not suitable for duplex scanning".  Is there something I can do to make it work?

[Ramona · Accepted solution]

Hi a4pilot,

You would not be able to duplex scan the 8.5x10.5 paper size, however, you could make a copy of the paper onto 8.5x11 size paper and then perform the duplex scan from the copy.

Hope this helps!

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

[Ramona · Accepted solution]

Hi a4pilot,

You would not be able to duplex scan the 8.5x10.5 paper size, however, you could make a copy of the paper onto 8.5x11 size paper and then perform the duplex scan from the copy.

Hope this helps!

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

[a4pilot · Accepted solution]

Thanks.

[jmac69]

This is unsupported?

A fair amount of financal organizations mail their statements to customers on paper this size (8.5 x 10.5, etc.).

Any future plans to support duplex for alternate formats?

[revclaus]

I have four pages of text on both sides on 8 1/2 x 10 1/2 paper. Trying to copy 8 pages makes it difficult to see how this solution is a good one for Canon.