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MX922 needs to be restarted to print

jhofmockel
Apprentice

Printer had been working fine until recently.  All of sudden, every time I want to print I need to turn the printer off and on.

 

When I try to print, the print menu says printer is "Ready"

After hitting the Print button, I immediately get an error message "Printer not responding"

In the Print Queue, the document will be visible with Status of "Error-Printing"

 

When I turn the printer off and on, the document comes out.

 

Any ideas?

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

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