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02-27-2018 05:36 PM
I've had my MX922 for several years and it has worked fine. After printing something two days ago, I went to print something and I got a support code 1403: The type of print head is incorrect. Install the correct print head. Now I have had those print heads in for months, so it wasn't a new print head. How can I reset this printer or remove the error code?
Solved! Go to Solution.
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07-12-2020 08:49 PM
its so true, I loved this printer, using it for the last 6yrs.+ but they don't last more than 2yrs. or less. I was keep buying and keep trashing it, Finally got tired of it as soon as I purchased my 4th, Printer and NOW less than 8 months, TRASH AGAIN.!
ERROR CODE 1403 never went away, I tiried everything they told me, NO LUCK.
* Never buy CANON MX Printer again..
( moderate usage for last 6yrs. with 4 MX printers replaced ).
ALL TRASHED NOW, NO MORE THIS PRINTER (sad).
BROTHER laserjet PRINTER is far better, but its not a color printer, using it for last 20yrs. as well. (No FAX, No Scan).
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07-12-2020 08:53 PM
I totally agree with you. I was big fan of this MX, I loved it, but keep breaking with silly Error code. Not able to fix, 6yrs. 4 printers went to dump. So sad.... I tried everything to make it work, last one lasted only 8 months, very mild usage, mostly Scanning documents, not even Printing. i do have another BROTHER Laserjet printer using it last 22+yrs. only replaced 3 to 4 but its not a COLOR, No scan, No fax.
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08-05-2020 06:31 PM
Okay cleaning the ink blotters can you be a little more specific, my mx922 have been so bulletproof, originally buy for less than 100 dollars a piece, I've try numerous solutions but none work. Help! Thanks
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08-06-2020 11:25 AM - edited 08-06-2020 02:12 PM
Oh my god, Canon USA is maintenance. How long it will fixed. But this site (www.canonprintersdrivers.net) helps me to find canon drivers while Canon USA maintenance. But that site can not do more, It only provides little informations about USA canon. Keep spirit to update canon USA Site. Nice support.
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08-06-2020 04:55 PM
Hi have 2-mx922s started with upstairs one then switched to basement and minutes later it was doing the same 1403 error.
Have found printheads on google for about $40. The catch they come from China and you could probably have it in 4-6 weeks.
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12-27-2020 10:13 AM
I have the mg7520. Bought a new prit head and still get the error code 1403. Next i will purchase new ink. Install them on the new cartridge and get back to you on what happens. If i were a betting man. I'd say the printers toast.
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12-27-2020 10:23 AM
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03-03-2021 12:14 AM
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08-01-2021 07:19 PM
Hey Canon, you know other manufacturers sell printers right??? I wonder.
If doesn't work, I'll trash it with a sledgehammer because this took me most of the day. Then I'll buy a new printer that isn't CANON.
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04-30-2022 02:21 PM
I have same problem after 6 years of using Pixma MG7750. I buy new original sealed Canon print head, I put new cartridges but I have same error as original head : 1403. So, what a hell is happening ?
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