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PIXMA TS7720 Support code 1403

Carol12
Apprentice

Canon TS7720.  Installed 285 and 286 ink cartridges.  Told to install appropriate cartridges. Support Code 1403

1 REPLY 1

DerrickL
Whiz
Whiz

Are they genuine Canon Cartridges? If so make sure you removed any protective tape from the cartridges. Here is a few hint to clear the code:

Error Code 1403 for Canon TS7720

Possible Causes

  • Damaged Print Head: The error code 1403 indicates that the print head may be damaged.
  • Incorrect Cartridge Installation: Ensure that the 285 and 286 ink cartridges are installed correctly.
  • Incompatible Cartridges: Verify that the cartridges are compatible with the Canon TS7720 model.

Recommended Actions

  1. Restart the Printer: Turn off the printer and then turn it back on. This can sometimes reset the error.

  2. Check Cartridge Installation:

    • Remove the cartridges and reinstall them, ensuring they click into place securely.
    • Make sure the cartridges are the correct type for your printer.
  3. Inspect the Print Head:

    • If the error persists, the print head may need to be checked for damage.
    • Contact a Canon service center for repair if necessary.
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