03-12-2026
12:08 PM
- last edited on
03-18-2026
12:08 PM
by
James_C
Canon TS7720. Installed 285 and 286 ink cartridges. Told to install appropriate cartridges. Support Code 1403
03-12-2026 02:03 PM - edited 03-12-2026 02:04 PM
Are they genuine Canon Cartridges? If so make sure you removed any protective tape from the cartridges. Here is a few hint to clear the code:
Restart the Printer: Turn off the printer and then turn it back on. This can sometimes reset the error.
Check Cartridge Installation:
Inspect the Print Head:
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
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