My macbook is running on Mojave version 10.14.3.
I am able to print wirelessly, but it wont scan using any medium (the feeder, opening it up and placing the paper down, or using the scanner panel on my computer). The message reads "set the PC to start scanning."
I believe I got a new macbook while I already had the Canon MX922. I was able to scan when I first bought the printer, but not now. On the scanner homepage on the printer it shows PC "gracejaen" (my name) which I'm not sure if it's related to my old macbook or new. I think it might be still connected to my OLD macbook. But why can I still print from my NEW computer then, but not scan?
I've already deleted/reinstalled all drivers. And disconnected/reconnected WLAN settings. It is connected to my wireless network.
So what's the deal? I've read many forums related to this question, without any positive solutions.
Are you able to scan from the computer using IJ Scan Utility? When you open IJ Scan Utility, you will want to make sure the printer is listed as MX920 series network.
If you are able to make a scan, I recommend going into the settings of IJ Scan Utility and make sure the printer is set to scan from the operation panel. Please click HERE for the steps.
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