CThomas1,
Sorry to hear that you have thrown out your scanner.
Today, 26 Mar 2018, I dusted off a CanoScan 8800F. Like you, found
it did not work (is not recognized) by this laptop running Mac OS X 10.12.6.
Yes, I agree the support pages at USA-Canon are not helpful. The Apple support pages
for Canon scanners can be equally frustrating - leading users to throw up their hands in dispair.
But, MP Navigator still works. For those who still have their CanoScan 8800F, find the new MP
Navigator at Canon-Asia.
Download this new version.
( I also downloaded the updated Canon IJ Network Tool for my particular situation.)
(1) MP Navigator EX Ver. 5.0.4 (Mac)
Last Updated : 20-Sep-2017
http://support-th.canon-asia.com/contents/TH/EN/0200327902.html
(2) Canon IJ Network Tool Ver.4.7.0a (Mac) (if needed)
http://support-th.canon-asia.com/contents/TH/EN/0200482510.html
(3) As always, be sure to "Open Scanner Driver" in the MP Navigator, once
scanner is connected and turned on.
These updates will take less than 5 minutes. The old, familiar workflows are there.
No need to tear one's hair out, waiting for USA-Canon.
(updated on 02-May-2018)
To be clear, download and install (1) the newest MP Navigator EX, as above.
You want to do this to install the latest drivers, etc. from the new install package. However, you do not want to
use the app MP Navigator EX 5 that comes with it. You have no need for EX 5. It does not work at all on this laptop.
You want to use your original MP Navigator EX 1.0.app -- the old, familiar workhorse, instead.
I hope this works for you, with no unpleasant surprises.
Canon-Asia has always been there for users. No need for Hamrick, no need for VM or PC workarounds.
The CanoScan 8800F is also a workhorse - still a pleasure to use, in spite of Canon-USA leaving it behind.
From 26 Mar (original posting) until today (02 May) - have scanned hundreds and hundreds of book pages and
photos. Your own experience may vary, but this may well be a solution that works for you.
