Canon Community

Mike12 · ‎11-09-2017

After installing macOS 10.13.1 (High Sierra) MP Navigator EX 4.0 has ceased to work.

swillers0 · ‎11-13-2017

Thanks, Mark. In the elegance stakes, that solution scores zero, I'm afraid! Fortunately, by updating MP Navigator to v4.0.5 and reinstalling the IJ Network Tool in its latest version, all problems with my MG 6150 have been overcome. Took me a couple of hours to sort that out and I would have hoped for an auto-update from Canon, to be honest, but the job's done, thankfully. Hopefully this might help other sufferers.

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Mark88 · ‎11-09-2017

I've run into the same problem. I have a Pixma MX882.

Mike12 · ‎11-10-2017

Printer is MG8150

hyros · ‎11-10-2017

I've run into the same problem. I have a Pixma MX885 and I work in Italy.

GenoBarr · ‎01-21-2018

Same problem with MX340. Aggrivating and frustrating.

GenoBarr · ‎01-24-2018

Mine too. Time to find a new printer/scanner that works with MAC OS 10.13.3

ososo · ‎11-12-2017

Same problem here! I have a Pixma MX882.

rick81 · ‎11-12-2017

Same problem with the Canon MX860.

swillers0 · ‎11-12-2017

Same with a Pixma MG6150 in the UK.

Mike12 · ‎11-12-2017

So, any solutions Canon?

Stephen · ‎11-12-2017

Hello!

If you've updated to the most current version of the software from our site at http://Canon.us/SupportCF and you're still having problems, we recommend reaching out to support for further troubleshooting and options. Printer support at Canon USA can be reached at 1-800-OK-CANON (800-652-2666) weekdays from 10am to 10pm (ET). If you're outside of the USA, click HERE for support options.

Canon Community

MP Navigator and High Sierra