05-24-2017 05:45 PM
A friend of mine wants a simple solution for scanning, he wants to start scanning from the windows 10 Scan app
When starting the Scan app it shows shortly - Canon MG7700 series Printer WS, but then it says - Connect a scanner.
Everything else works printing and scanning in IJ Scan Utility is OK
05-24-2017 05:57 PM
Hi, kris_and!
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click http://global.canon/en.html and select your country to find support in your part of the world.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
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