03-01-2016 11:10 AM
My MG6620 is saying its off line & won't print. Everything is on, so what can I do to get it printing?
03-03-2016 10:51 AM
Hello.
Try turning the printer off and then back on. Next, restart your computer to see if this will allow you to use the printer.
If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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