12-13-2018 12:48 PM
12-14-2018 03:38 PM
HI Bukimmy,
Does the same issue happen if you try to make a color copy directly from the printer? If you are able to make a color copy directly from the printer, I recommend printing a nozzle check. Please click HERE for the steps to print a nozzle check.
If the printer is able to print out the nozzle check, does it look like the picture below:
We look forward to your reply.
12-14-2018 05:59 PM
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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