MG5750 black printing issues

[penfold72]

I have a Canon MG5750 printer. Its been working fine for ages, but suddenly yesterday after printing fine the day before, there appeared to be issues with the black printing. I printed a nozzle check and got the pattern on the attached image. Tried the printer nozzle cleaning functions, but no change. Its like the black is only printing halfway?

Ive taken the head out and given it a good soak in warm water. Loads of ink came out, but after thoroughly drying and reinstalling, the same issue remains. Im not sure if its the head or the printer, so dont want to buy a new head if its not that.

Anyone any ideas??

[jrhoffman75]

It is your pigment black channel that is not printing correctly. Pigment ink is more prone to plugging (because it is actual particles) and harder to clear.

Try running deep cleanings with the printer driver and more soaking of the head.

It looks like eBay has replacement heads for under $50 claiming to be brand new.

 Since running head cleanings consumes all inks, and may not clear the clog, it may be cheaper to just get a new head.

[Ron]

Hi penfold72!  Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The MG5750 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.