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MG5520 c000 code

Byrnet
Apprentice

So I tried to use our PIXMA MG5520 and get the c000 error.

The head isn't stuck, it moves the full distance from left to right.

I notice that the paper in the tray is not feeding.

I've cleaned all the rubber rollers and that did not help.

There is no jammed paper, there is no tape or packing m my printer as I use it for years.

Print head isn't caught on anything 

I've done the hard reset but that didn't help.

Has anyone have this problem and solved it?

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