cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MG5400 double printing black

nylicens
Apprentice

For sometime now my MG5400 has been printing some lines doubled. I have been trying to align and clean and sacrificing to the printer gods w/o success. It will print 2 or 3 lines doubled and then the next 4 or five OK and then 2 doubled and then 4-5 OK and 2 doubled, and so on down the page. Mostly I print out i fine if I need to have itext sort of look OK, but standard print is not so good. Really shows horribly when doing an 8X10 B&W photo. Top of photo not bad but image gets worse as it reaches bottom of page and looks disgusting. Here are a couple of images to give you an idea of what I mean.mg1.jpgmg2.jpg

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements
08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0


06/30/2023: New firmware version 1.0.5.1 is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1


05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version 1.1.0.0

PowerShot SX420 IS - Version 1.1.0.0

PowerShot 620 HS - Version 1.1.0.0

PowerShot SX720 HS - Version 1.1.0.0

PowerShot G1X Mark III - Version 1.1.0.0

PowerShot G7X Mark II - Version 1.2.0.0

PowerShot G9X Mark II - Version 1.1.0.0

 

04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10


02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5