Hi. I get this error code, and yet the paper is properly fed. I reinstalled the latest drivers/software, executed a test print (which went fine, proving that the paper can and does feed properly), followed the steps to clean the rollers...but still have the same issue when it comes to actually printing a document. I use a wifi connection. Any ideas?
So we can best assist you, we will need to gather some more information. Please please reply with the answers to the following questions:
1. Are you printing from a Computer or mobile device?
2. What program are you printing from?
3. What type and size paper is loaded?
We look forward to your reply.
Yes, all Word docs, and I just tried an email and same thing.
In each case, the printer receives the wifi signal (I know this because I hear it get ready to print, only for it then to just stop and that orange light starts blinking.).