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MG3500 series message unexpected configuration problem 0x80070005

psalm73v25
Apprentice
Does anyone know how to fix this problem. I deleted the app and reinstalled it. Same message.
1 REPLY 1

Caemene
Rising Star

Hi psalm73v25,

 

The 0x80070005 error is a Windows computer error. I performed research on this error and found that there are different reasons why this error may appear; however, none of them indicate an issue with the MG3500 series Printer or the Canon printer software. I recommend consulting a computer technician or Microsoft for help with your computer. If the printer is working properly, you do not have to do anything else regarding the printer driver or software.


Microsoft Contact Information
Company URL: support.microsoft.com

Telephone Number: 800-642-7676

Phone Support Hours: 5 am – 9 pm Mon – Fri, 6 am – 3 pm Sat-Sun, Pacific Time

Email Support: See the website. Support options vary with each product

Support Notes: Phone:  Option 1 for Presales and Purchasing | Option 2 for Order Status, Billing and Shipping | Option 3 Technical/Product Support

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