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MX490 configuration problem

aprilstonebrake
Apprentice

Whenever I try to print something I get this message:

unexpected configuration problem 0x8007007e

 

How do I fix this?

4 REPLIES 4

John_B
Rising Star

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

Thanks!

aprilstonebrake
Apprentice
I am connected on wi-fi and I have windows.

Hi aprilstonebrake,

 

With the support code you are experiencing, we ask that you please call a Canon technical support representative. Click HERE to obtain our technical support number. A representative will be happy to assist you.

eshlom
Apprentice

I am getting this error message too!

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