04-15-2025 12:41 PM
Does anyone know how to successfully override this issue?
My Canon MF650C series does not have a "maintenance" tab in printer settings for me to disable the low toner message, and refuses to print when my toner reaches 20%.
On top of this, there appears to not even be setting ON the printer itself that lets me override the problem.
This is very frustrating-- since I paid 100% of the cost to buy the ink cartridge, and Canon's configuration is set up to only allow me to use 80% of the ink I paid for...?
Having 20% of my ink left is not only plenty to complete most of my print jobs-- but the printer not even sending documents to the queue when it reaches 20 percent is a hinderance to my workflow.
Thanks!
Solved! Go to Solution.
04-15-2025 01:05 PM
I figured out a work-around...
I uninstalled the Toner Status app, and in Device Management on the printer itself chose options to not be notified when the toner goes low. These actions seem to have fixed the issue; Thank you.
04-15-2025 12:43 PM
Thanks for joining the conversation, SdxMx!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the MF650C series. The model number should appear on the front of the printer at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
04-15-2025 01:05 PM
I figured out a work-around...
I uninstalled the Toner Status app, and in Device Management on the printer itself chose options to not be notified when the toner goes low. These actions seem to have fixed the issue; Thank you.
04-15-2025 02:32 PM
Greetings,
That is the solution I would have recommended. However, I was waiting for you to tell us the actual model of your device. Not just the series. Seems you have it solved.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.