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PIXMA TS7720 Printer won't print from desktop

GME58
Apprentice

Pixma TS7720 won't print from desktop.  Never had problem before.  The desktop says that the computer is on-line and the print dialog box appears.  Also, scanning function works.  I can print docs using laptop, so it doesn't appear to be a printer problem.

2 REPLIES 2

DerrickL
Whiz
Whiz

What happens, does the printer do anything or just sit there, no error on your screen? Any changes to your desktop?

 

Tiffany
Moderator
Moderator

Welcome to the forum!

So that the Community can help you better, let us know how are you connecting? Which version of Windows or macOS you are using?  What is the exact error message? 
Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

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