05-26-2026
06:34 PM
- last edited on
05-26-2026
11:32 PM
by
Tiffany
Pixma TS7720 won't print from desktop. Never had problem before. The desktop says that the computer is on-line and the print dialog box appears. Also, scanning function works. I can print docs using laptop, so it doesn't appear to be a printer problem.
05-26-2026 11:09 PM
What happens, does the printer do anything or just sit there, no error on your screen? Any changes to your desktop?
05-26-2026 11:31 PM
Welcome to the forum!
So that the Community can help you better, let us know how are you connecting? Which version of Windows or macOS you are using? What is the exact error message? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.