01-13-2019 09:45 PM
The red plastic part came with the new MG3020. It is about 3x4 " overall. I cannot find any explanation of its function or where it goes. Let me know if you have any idea. Thanks.
Solved! Go to Solution.
01-16-2019 09:20 AM
Hi uhopfer,
That looks like the protective material that is ment to keep the ink carriage in place when the printer ships. If there is no error on the printer and there ink carriage is moving with no issues, you can throw that piece away.
Does this help resolve the issue described? If so, please click the Accept as Solution button so that others may find the answer as well.
01-16-2019 09:20 AM
Hi uhopfer,
That looks like the protective material that is ment to keep the ink carriage in place when the printer ships. If there is no error on the printer and there ink carriage is moving with no issues, you can throw that piece away.
Does this help resolve the issue described? If so, please click the Accept as Solution button so that others may find the answer as well.
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