07-16-2022 06:22 PM
I bought this printer today. Go to turn it on. It won’t. Change several outlets and still won’t turn on. Has anyone ran into this, and have you found a solution?
07-18-2022 02:59 PM
Hi,
Since it wont power on, the printer has experienced an internal hardware issue and would need to be replaced.
If the printer is in warranty, a replacement can be sent. If the printer is out of warranty, you do have the option to take the printer to any local electronic repair shops than can service printers.
You would also, qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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