MG2522: Cant get Alarm light on printer to go off

[ebothof85]

I have a Canon Pixma MG2522 All in One Printer. I just refilled the ink cartridges myself and reinstalled them like I was supposed to.  When I go to print, a support code pops up on my computer screen pops up. The Support Code is 1687 and says ink cartridge not recognized.   I dont know what else to do. Someone please help me figure this out.

[Patrick]

Hi ebothof85,

To resolve this error on your PIXMA MG2522, please use two brand new, genuine Canon ink cartridges.

Your PIXMA MG2522 is compatible with:

PG-245
PG-245XL

CL-246
CL-246XL

Ink for your PIXMA MG2522 is available from Canon.  Please use this link:

https://www.usa.canon.com/shop/ink-paper-toner/finder/pixma-mg2522

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