LBP6000 squeezes the letter/words

[sef090]

Hi everyone,

My Canon LBP6000 is not printing correctly it kinda compresses/squeezes the words vertically/horizontally (depending on portrait/landscape), I can't describe it correctly so I attached these photos of a (landscape orientation):

I have Windows 8 (64-bit) and installed the latest driver (R150V110A) and still get same faulty results. Do I simply need to replace the toner cartridge, or what causes the problem?

Thanks for your help in advance.

[Patrice]

Hi Sef090.

Please disconnect the printer from the computer, and then plug it into another open USB port.  If the error persists, verify that there are no USB hubs or extenders, connected between the printer and the computer.  If there are no devices between the printer and the computer, please change the USB cable.

I hope this information is helpful to you.  Should the error persist, please contact us at 1-800-OK-CANON (1-800-652-2666).