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Ip6700 OK button and arrows not working


The OK button has stopped working on my IP6700. For a while it didn't matter. But now my prints are looking horrible despite deep cleaning via the computer. I would really like to access the controls on the printer.  The other buttons, like print/ stop etc. work fine. Is there a way to open that part up? I'm thinking there must be a bad connection. Any advice welcome.


Product Expert
Product Expert

Hi paulinithaca,

It would appear that your PIXMA iP6700D would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monady throuigh Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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