Greetings, First post. I'm trying to breath life back into an Image Prograf 8300 which has sat idle in a climate controlled room for a few months. It came out of a working environment and was functional when stored - or so I was told. I fired it up and got an error that the right print head needed to be replaced which I did with a genuine Canon print head. It then proceeded to load ink. I expected that I would get a low ink error, but instead I got this E161-403F error and a message to call for service. Being that it is the weekend I thought I would try a few things. I saw a post suggesting unplugging the until and waiting 15 minutes then plugging in again and trying it. That didn't work. I also unplugged the unit and held the power button down for 30 seconds to "clear the memory", another online suggestion. No luck. I carefully moved the print head to allow me to re-seat the print head which I did, but that didn't work. I thought about swapping the print head with another new print head in case it was bad, but I held off. These print head aren't cheap. I have not gotten this printer installed on a PC yet although I tried downloading all the driver files, but it would not install. I was thinking it might need a firmware update. I'm hoping someone smart here can help me otherwise I have a very expensive boat anchor. Cheers.
