01-24-2013 09:02 PM
Put new color cartridge and error message would not go away so I tried updating printer driver. No luck, so in my itst itsy pea sized brain I figured I would uninstall driver and install a new one. How do I fix this?
01-30-2013 09:30 PM
Hi newlife4rich,
Before you go through the effort of reinstalling the drivers, I think this might be an issue on the pritner side. What error are you getting on the computer? Also, do you get any error codes on the printer as well like E 1, E 2, etc..?
01-30-2013 09:55 PM
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