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Ink cartridges leaking when opened

Kirstendc
Apprentice

I don’t know if Canon is having a manufacturing problem with their ink cartridges, but the last few times I’ve opened my 281 cartridges for my PIXMA TS6300 (which I love in every other way), I have ended up with large amounts of ink  dripping out on my hands (and my WHITE quartz countertops)!  I am not doing anything differently but it’s extremely aggravating (especially knowing all that ink is going to waste!  Anyone else having this issue ?  How do I let them know ? 

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1 REPLY 1

Stephen
Moderator
Moderator

Hello!

We're sorry to hear you've had issues. The ink tanks can leak if you don't follow the instructions on the cartridge carefully. Here is a guide: CLICK ME

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