11-28-2020 11:21 AM
All of a sudden I can't print JPEGs in color from my MX870; but I can print text in color. The cartriges are full, and I unplugged the printer and restarted it, but the problem persists. I also have the current driver, so I'm stumped.
11-28-2020 11:17 AM
I have a new issue that is stumping me. All of a sudden I cannot print JPEG's from the MX870 in color, but text will print in color. All the cartridges are full, and I have the current driver. I don't know what to make of this.
12-18-2020 01:50 PM
Hi laxjuris,
What version of Windows is installed on your computer?
If you are using a Mac, what version of OSX is installed?
What program are you using your print your images? Have you tried using Easy-PhotoPrint EX to print your photos?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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