07-03-2019 10:59 AM
Installing the Pixma MX490on my windows8.0 64 bit laptop. I've reinstalled the software several times, but it's not working. When i try to launch the Scan Utility Iget the Error Code 9,230,0.
07-05-2019 04:05 PM
Hi blippin226,
That error can appear when a firewall or security feature on your device is blocking communication to the scanner driver. Since you have reinstalled the printer/scanner driver and the error still appears, I recommend getting in contact with Microsoft and having them check your security settings on the laptop.
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