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I keep getting this error message every time I try to scan"Canon IJ Scan Utility2 quit unexpected

cheifwiggams
Apprentice

I keep getting this error message evey time I scan;"Canon IJ Scan Utility2 quit unexpectedly" Pixma 7100 series; Macbook pro. Seems to have occured after Yose update

4 REPLIES 4

jrhoffman75
Legend
Legend

Try updating software

 

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mg_series/pixma_mg7120#D...

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Hello; I have updated all and still get same message

jrhoffman75
Legend
Legend
GiveCanon support line a call. I have always found them very helpful.
John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thanks!

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