09-22-2013 09:21 PM
Hello,
As stated in the subject line, my printer seems to stop printing after sitting for a few weeks. I don't know how I end up getting it to print again, I just keep trying different things and with luck some how it starts to print again, SOMETIMES. However, today I did not get it to print at all. It will not work with WIFI or the USB cord. I have had this printer for about a year and have had this problem every since.
Any help would be greatly appreciated.
Regards
lmd
09-23-2013 05:20 AM
09-25-2013 12:25 PM
Hi Tangable34 and Abigail111,
Since each network setup is personal and unique, I recommend contacting us for more catered support. To save a bit of time, be sure to print out a LAN details page and have the information available for your support agent. To print this page, follow these step:
Select Device settings, then press the OK button.
Select LAN settings, then press the OK button.
Select Confirm LAN settings, then press the OK button.
Select Print LAN details, then press the OK button to confirm the selection.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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