I have the canon MX880 series. Why do it stop printing when not in use for about 30 days?

[Tangable34]

Hello,

As stated in the subject line, my printer seems to stop printing after sitting for a few weeks.  I don't know how I end up getting it to print again, I just keep trying different things and  with luck some how it starts to print again, SOMETIMES.  However, today I did not get it to print at all. It will not work with WIFI or the USB cord.  I have had this printer for about a year and have had this problem every since.

Any help would be greatly appreciated.

Regards

lmd

[Abigail111]

I encountered the same question with you.I can't print for a long time

[MarkII]

Hi Tangable34 and Abigail111,

Since each network setup is personal and unique, I recommend contacting us for more catered support.  To save a bit of time, be sure to print out a LAN details page and have the information available for your support agent.  To print this page, follow these step:

1. Press the Setup button.

2. Select Device settings, then press the OK button.

3. Select LAN settings, then press the OK button.

4. Select Confirm LAN settings, then press the OK button.

5. Select Print LAN details, then press the OK button to confirm the selection.