05-04-2026
10:57 AM
- last edited on
05-06-2026
06:00 PM
by
Tiffany
canon pixma mg2522 wont let me print in 8.5 x 11 paper after pinting in envelope com 10 paper. i keep getin 4102 suport code. any help pls?
05-04-2026 12:00 PM - edited 05-04-2026 12:02 PM
The 4102 support code on your Canon Pixma MG2522 indicates an issue with the media type and paper size settings. This error typically occurs when the printer is set to a different media type or size than what is currently loaded.
If you were previously using different media types, here are the correct settings for those:
| Media Type | Recommended Paper Size |
|---|---|
| Photo Paper Plus Glossy II | 4"x6" (Windows/Mac) or 5"x7" (Windows/Mac) |
| Glossy Photo Paper | 4"x6" (Windows/Mac) |
| Envelope | Envelope Com 10 (Windows) or Envelope #10 (Mac) / Envelope DL (Windows/Mac) |
05-05-2026 10:19 AM
it doesnt giv me the option for media type. only size option. so like i said wen i swich it bak to 8.5 x 11 n print it givs me that suport code all the time
05-05-2026 11:53 AM - edited 05-05-2026 12:04 PM
Do you have a size setting for letter? What operation system do you use? Windows or MAC?
05-06-2026 12:38 PM
ya i jus told u. i jus dont hav the option for media type. i use windows 11. its bin a great printer til now over 4yrs. im bout to throw it
05-06-2026 01:11 PM
nvm. i tried it on another pc with windows 10 n it works fine. thanx for your help
05-06-2026 05:48 PM - edited 05-06-2026 05:50 PM
It is good you can still use it. Most of the time it is the operating system goofing things up, usually after some upgrade. .
05-07-2026 08:13 AM
b nice if it could work on my other pc tho.....
05-07-2026 08:57 AM
Try installing the latest Windows 11 driver for your printer, which is here:
https://www.usa.canon.com/support/p/pixma-mg2522
use this driver: MG2522/MG2525 Full Driver & Software Package (Windows) it is the newest one.
05-08-2026 08:08 AM
hek i thot i did that. 2023? i dont no it mite b sum windows update thats causing this. no clue. its worked fine from wen i bought it 5yrs ago n now nuthin?
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