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PIXMA MG2522 wont let me print in 8.5 x 11 paper after switching to envelope com 10

overeatsheet
Contributor

canon pixma mg2522 wont let me print in 8.5 x 11 paper after pinting in envelope com 10 paper. i keep getin 4102 suport code. any help pls?

11 REPLIES 11

DerrickL
Whiz
Whiz

The 4102 support code on your Canon Pixma MG2522 indicates an issue with the media type and paper size settings. This error typically occurs when the printer is set to a different media type or size than what is currently loaded.

Additional Settings for Other Media Types

If you were previously using different media types, here are the correct settings for those:

Media Type Recommended Paper Size
Photo Paper Plus Glossy II 4"x6" (Windows/Mac) or 5"x7" (Windows/Mac)
Glossy Photo Paper 4"x6" (Windows/Mac)
Envelope Envelope Com 10 (Windows) or Envelope #10 (Mac) / Envelope DL (Windows/Mac)

Steps to Resolve the Issue

Cancel Current Print Job

  • Press the Stop button on your printer to cancel the current print job.

Change Media Type and Paper Size

  1. Set Media Type: Change the media type back to Plain Paper or the appropriate type for 8.5"x11" printing.
  2. Set Paper Size: Ensure the paper size is set to 8.5"x11".

it doesnt giv me the option for media type. only size option. so like i said wen i swich it bak to 8.5 x 11 n print it givs me that suport code all the time

DerrickL
Whiz
Whiz

Do you have a size setting for letter? What operation system do you use? Windows or MAC?

ya i jus told u. i jus dont hav the option for media type. i use windows 11. its bin a great printer til now over 4yrs. im bout to throw it

nvm. i tried it on another pc with windows 10 n it works fine. thanx for your help

DerrickL
Whiz
Whiz

It is good you can still use it. Most of the time it is the operating system goofing things up, usually after some upgrade. . 

overeatsheet
Contributor

b nice if it could work on my other pc tho.....

DerrickL
Whiz
Whiz

Try installing the latest Windows 11 driver for your printer, which is here:

https://www.usa.canon.com/support/p/pixma-mg2522 

use this driver: MG2522/MG2525 Full Driver & Software Package (Windows) it is the newest one. 

hek i thot i did that. 2023? i dont no it mite b sum windows update thats causing this. no clue. its worked fine from wen i bought it 5yrs ago n now nuthin? 

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