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I have a canon mg2100 series printer. I print shipping labels with black ink. I ran out and changed

ttsheppard
Apprentice

I have a canon mg2100 series printer. I print shipping labels and use black ink. I ran out and changed the cartridge, now the text is faded looking and I can't read major parts of the label. I did the cleaning print head under control panel and it did fine, but when I try to print again it's still faded. Help!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi ttsheppard,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

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