01-18-2016 01:10 PM
I am getting uneven (I call them squiggly) lines when I print a document. Is there some kind of maintenance I need to be doing?
Thanks in advance for any suggestions.
01-21-2016 06:15 AM
Hi SoCalSue,
Performing a print head alignment on the printer should resolve the issue. To do this, please follow the steps located here. If you still experience difficulty, you can try cleaning the encoder film of the printer by following the steps located here.
Should you need further assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help. There is no charge for this call.
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