03-13-2016 01:35 PM
I have two printers, A Kodak and A Canon. The MX922 print border cuts off my work on all sides and will not print borderless. Is there a way to adjust the print area to prevent the cut off that does not occur with the Kodak or HP printers I have access to remotely.
This issue also occurs when I am printing pictures with the MX922.
Where might the adjustments be located?
Is a solution availble?
I must remember to remain patient. I must remember to remain patient. I must remember to remain patient. I must remember to remain patient. I must remember to remain patient. I must remember to remain patient. I must remember to remain patient. I must remember to remain patient. I must remember to remain patient. I must remember to remain patient. I must remember to remain patient.
03-13-2016 01:47 PM
Hi, nicholsrobin!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
03-15-2016 11:42 AM
Hi nicholsrobin,
What operating system is installed on your computer?
What program are you using to print your images with?
03-21-2016 11:57 AM
OSX.XI.III (10.11.3 (15D21)
Software: Adobe Creative Cloud 11.1.0.122; Microsoft Office 14.6.1
FYI: I do not have any border issues with the Kodak All-In-One nor HP Office printers (wide varity).
Is this not an issue with anyone who needs borderless or borders that are 1p to 2p. Physics is such a fun science!
03-21-2016 03:59 PM
Hi nicholsrobin,
Borderless printing is not supported for plain paper or high-resolution paper. I recommend changing the paper type to matte photo paper for better results.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
03-21-2016 11:29 PM
Apparently, Gentleperson, I must have missed an important section of information prior to the purchase.
The type of paper does not solve the border issue.
Would it be reasonable to believe that the design of the MX922 printer, along with the software, prevents any adjustment of the borders?
Would there be any Canon Printer that would have the ability to adjust the borders?
Robin Nichols, MS
11-16-2018 04:33 PM
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.